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Heat Resistant Glass Teapot

16 reviews
100% of buyers enjoyed this product! 1737 orders
US $24.65
(%)
Free
15-50 days (ships out with 7 days)
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  • Item Type: Teapot
  • Material: Glass
  • Capacity: 500 ml
  • Package Includes: Teapot + Inner Filter
  • Features: Teapot, Kitchen Tools, Drinkware, Tea

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Kitchnguru (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://kitchnguru.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

16 reviews
100% of buyers enjoyed this product!
5 stars
(14)
4 stars
(2)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
verifed buyer
2 Jun 2019 08:10

ok

verifed buyer
2 Jun 2019 00:08

Nice kettle. Comfortable.

verifed buyer
1 Jun 2019 05:30

All delivered in the best way, thanks for the present of tea.

verifed buyer
1 Jun 2019 03:57

All chiki briki.

verifed buyer
31 May 2019 20:04

Well packed. Smells like plastic, poured water over the night disappeared. For two people will come down.

verifed buyer
31 May 2019 17:02

Looks great.

verifed buyer
31 May 2019 09:11

good glass material

verifed buyer
31 May 2019 06:43

Packed kettle perfectly. Very comfortable. The only thing, i did not find anywhere its volume, it is not written.

verifed buyer
30 May 2019 12:23

Overall satisfied. Packed perfectly, got whole. So far everything is ok

verifed buyer
30 May 2019 09:51

Cool kettle! Quality, beautiful, beautiful liter. The first time i order glass-i was afraid to break, but in vain. Packed was a kettle wonderful, barely opened. As a gift tea put. It came in about a month, the track was tracked. Thank you store!

verifed buyer
30 May 2019 08:58

Came three weeks before moscow, packed in a foam box, and inside is packed with packages of air. Inside a small bag of tea as a gift, a trifle, but nice, thanks to the store.

verifed buyer
29 May 2019 10:41

A good teapot. Shipping 18 days.

verifed buyer
28 May 2019 13:06

Everything is super, good product!

verifed buyer
28 May 2019 10:54

While the kettle was well packed, during transportation was not damaged, defects do not have, sent was quickly.

verifed buyer
28 May 2019 10:05

Super kettle. All expectations are justified.

verifed buyer
27 May 2019 21:24

An excellent kettle, securely packed, so as not to crash, as a gift two washers of tea. In size it is small, 1l is the nominal volume, along with the bulb. The chamber for draining finished tea holds 2 cups.

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